Legal
Privacy policy
We collect the minimum needed to take an order, deliver it and support it afterwards. This page describes that in plain terms.
What we collect
Order details you provide: name, delivery address, email address, phone number and the contents of your order. If you contact us, we keep that correspondence so the next person who helps you has context.
How we use it
To process payment, ship your order, handle customs paperwork, answer support requests and process returns or warranty claims.
If you opt in to our newsletter we also use your email address to send occasional updates. You can unsubscribe from any message.
Who we share it with
Only the parties needed to complete your order: our payment provider, our carriers and customs brokers, and the email service that sends your order notifications. We do not sell personal data.
Retention
Order records are kept as long as required for accounting, warranty and tax purposes, then deleted.
Your choices
You can ask us for a copy of the data we hold about you, ask us to correct it, or ask us to delete anything we are not legally required to keep. Use the contact form and we will respond.
