About Petzoo
Petzoo is not
just a store.
Petzoo is a curator.
From the streets of Seoul and the workshops of Berlin to the galleries of New York, we bring back one thing: design that elevates everyday life.
How we select
We buy the way a gallery hangs a room. Each candidate house is assessed on three dimensions — design intent, comfort in real use, and material quality over years, not weeks. If a piece cannot survive a monsoon walk or a long-haul flight, it does not enter the catalogue.
That discipline is why our portfolio stays deliberately narrow: harnesses from saddlers, strollers from engineers, apparel from studios that understand canine anatomy. Twenty-two houses, each one distinct, none of them interchangeable.
Petzoo has grown to more than USD 10 million in annual sales with 35% year-on-year growth, operating a 2,500 m² warehouse and a 45-person team. This store runs as its own operation, with its own catalogue and its own people.
Why buy from us
What matters when a parcel crosses a border
Authentic, directly sourced
Every brand we carry is held under a direct distribution relationship. No grey-market stock, no unauthorised resellers — what arrives is what the house made.
One landed price, no surprises
We ship delivered duty paid. Product, freight and import tax are calculated in full at checkout, so there is nothing to settle with a courier at your door.
Cross-border, clearly stated
Orders ship direct from our own warehouse. We publish a realistic delivery window per country before you pay, rather than promising next-day and apologising later.
After-sales handled locally
A dedicated team answers sizing, fit and warranty questions in your timezone — not a forwarded ticket queue.
How we operate
Built properly, from the first order
People shop on their phones, compare in their own currency, and remember which store told them the truth about delivery. So we launched with local-currency pricing, duty-paid checkout, and a catalogue curated for warm, humid climates — breathable harnesses, cooling mats, rainwear that actually dries.